Bookings can be made by one of two methods:
- Web Request Form
- Fax Request Form
The Web Request Form can be accessed by clicking on the “Reservation Request” hyperlink here or on the opening page.
When this page opens, a simple form is displayed for the delegate to complete. The form should be completed in full and then returned to ourselves by clicking on the “send request” button at the bottom of the form.
Credit card information is requested solely to guarantee reservations and will only be charged in case of cancellation penalties, in line with the cancellation policy as set out below.
Payment for Hotel accommodation is to be made by the delegate to the Hotel, on the day of departure. All Hotel fees shown on the website and in the Hotel list pdf include bed, breakfast and taxes.
The deadline for making reservations is 35 days prior to the event, which is the 23rd May 2008. After which, unfortunately we cannot guarantee the availability of any Hotel, the conditions or the rates without first contacting the Hotels.
In the case of bookings made before the 23rd May, confirmation will be made within 2 hrs of receipt of the request. After the 23rd of May, availablity will have to be checked directly by ourselves and a response will be given within 4 hrs.
Our office working hours are from 8.00 am to 8.00 pm (GMT +1) Monday to Friday and all requests will be completed within these hours.
The Fax Request Form can be found on the same page as the Web Request Form as a downloadable “pdf fax form” The layout is practically the same as the Web Request Form, with the only difference being a signature request space for the credit card; again solely to guarantee the reservation.
The form should be printed, completed in full and then faxed directly to ourselves before the deadline shown above.
Contact details are shown at the bottom of this page, the top of the fax form and also on the opening web page should the delegate wish to contact us regarding any problems they may have or should they require any further information.
On the same page as the Fax Request Form, a second pdf document called “Hotel List” can be found, which is a downloadable version of the opening web page which shows all the hotels and includes all details regarding the Hotels.
For both methods of booking, should delegates wish to share a room, this should be made clear in the notes section stating the names of those who will be sharing.
Cancellation Policy:
For cancellations:
- Up to 45 days prior to the date of arrival – No Penalty
- From 44 to 31 days prior to the date of arrival – A penalty of 30% of the costs of the first night in the Hotel.
- From 30 days prior to arrival and up to the date of arrival – A penalty of 100% of the costs for the first night in the Hotel
- No-Show (non arrival without cancellation notification) - A penalty of 100% of the costs for the first night in the Hotel.
ph. +39.0871.803614
fax. + 39.0871.85912
e-mail: aib.milan2008@senecacmp.com